Privacy policy
How Grant Lab collects, uses and protects personal information.
Last updated 10 October 2026
Who we are
Grant Lab Ltd is responsible for the personal information described in this policy. We are registered in England and Wales with company number 17389192 and our registered office is Unit C, Blackett Street, Manchester, England, M12 6AE. You can contact us at info@grant-lab.co.uk.
What we collect
When you contact us. If you email us or use the contact form on this site we receive your name and email address along with your organisation and the contents of your message. Messages sent through the contact form are handled by our website host Netlify and passed to us by email.
When we work with you. If you become a client we hold your contact details and the information needed to provide our services, such as information about your organisation and your funding applications.
When you visit this site. Our hosting provider keeps standard server logs that include your IP address and the pages you request. We use these to run and secure the site. We do not use cookies or analytics tools on this site.
How and why we use it
- To respond to your enquiry. We do this because it is in our legitimate interests to reply to people who contact us.
- To provide our services and manage our relationship with you. We do this to carry out our contract with you.
- To keep financial and accounting records. We do this to meet our legal obligations.
- To run and secure this site. We do this because it is in our legitimate interests to keep it safe and working.
We do not sell your personal information and we do not use it for automated decision making.
Who we share it with
We share information only with the providers that help us run Grant Lab. These include our website host Netlify and our email provider. For clients paying by Direct Debit they also include our payment provider Adfin. We may also share information where the law requires it. Where you ask us to submit an application or introduce you to a partner or funder we share the information needed for that purpose.
Transfers outside the UK
Some of our providers may process information outside the UK. Where this happens we rely on the safeguards required by UK data protection law.
How long we keep it
We keep enquiry emails for as long as we need to deal with your enquiry and for a reasonable period afterwards. We keep client records for the length of our engagement and for as long as legal and accounting rules require. When we no longer need information we delete it.
Your rights
Under UK data protection law you have the right to ask us for a copy of your personal information and to ask us to correct it or delete it. You can also ask us to restrict how we use it or to stop using it and in some cases to move it to another provider. To use any of these rights email info@grant-lab.co.uk.
If you are unhappy with how we have handled your information you have the right to complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to put things right first.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.